Data Deletion

Last updated: March 10, 2026

At HelpMeBuddy, you have the right to request deletion of your personal data at any time. This page explains what data we hold, what gets deleted, and how to submit a deletion request.

What Data Gets Deleted

When you submit a deletion request, we permanently delete:

Your account profile (name, email, phone, avatar)
Your workspace / tenant configuration
All campaigns and ad data
Client and lead information
WhatsApp conversation history
Landing pages and form submissions
Billing history and payment records
Analytics and growth reports
AI-generated content history
All connected third-party integration tokens

Data We May Retain

In limited circumstances, we may retain certain data as required by law or for legitimate business purposes:

  • Transactional records required for tax and accounting compliance (up to 7 years, as per Indian law)
  • Anonymised, aggregated analytics data that cannot identify you
  • Records of deletion requests themselves (to demonstrate compliance)
  • Information needed to resolve ongoing disputes or enforce agreements

Deletion Timeline

1

Request Received

We acknowledge your request within 24 hours

2

Identity Verification

We may verify your identity to protect against unauthorised deletion requests

3

Data Deletion (Within 30 Days)

All eligible data is permanently deleted from our systems and backups

Confirmation Sent

We send a confirmation email once deletion is complete

How to Request Data Deletion

Send an email to our privacy team with your deletion request:

Email Template:

To: support@helpmebuddy.in

Subject: Data Deletion Request – [Your Email Address]

Body:

Hello HelpMeBuddy Team,

I would like to request the deletion of all personal data

associated with my account.

Account Email: [your@email.com]

Workspace Slug: [your-workspace-slug]

Please confirm once the deletion is complete.

Thank you.

Send Deletion Request Email

Facebook / Meta Login Users

If you signed up using Facebook Login, Meta may require us to provide a data deletion callback URL. This page serves as our data deletion instruction page as required by Meta's Platform Policies.

To remove HelpMeBuddy's access to your Facebook data:

  1. Go to your Facebook Settings → Apps and Websites
  2. Find “HelpMeBuddy” in the list and click “Remove”
  3. Additionally, email us at support@helpmebuddy.in to delete your HelpMeBuddy account data